Frequently asked questions

Do you ship to my country?

We ship to the United States, Canada, Hong Kong SAR, Taiwan, Singapore, Malaysia, Japan, South Korea, Europe (EU, UK, Switzerland, Norway) and Australia/New Zealand. For other destinations please ask before ordering.

How much is shipping?

International shipping is free, by insured express (for example SF International or DHL). The carrier is confirmed with you before dispatch.

Who pays import duties and taxes?

The buyer. Duties, VAT/GST and customs fees depend on your country and are not included in our prices.

How do I pay?

Alipay or WeChat Pay (including their international versions). Other arrangements can be discussed with our customer service before ordering. See how to order.

Are your prices in US dollars?

Prices are in Chinese yuan (CNY). USD figures on our English pages are approximate (1 USD ≈ 6.69 CNY); the final price is confirmed in CNY.

Is the jade real? Do you provide a certificate?

Each piece comes with a gemstone testing certificate. Before paying you can ask for a photo of the certificate of the specific piece and check it on the laboratory's website. See how to check a certificate.

The certificate is in Chinese – how do I read it?

The key line is the name: 和田玉 means Hetian jade (nephrite). We are happy to explain each line of the certificate for your piece.

Can I see the piece before buying?

Yes. We can show it on a live video call, or you can visit our Shanghai showroom by appointment.

Can I return a piece?

Non-custom pieces can be returned within 7 days of delivery; return shipping is paid by the buyer. See return policy.

Is every piece unique?

Yes. Each carving is one of a kind and sold once; when it is sold it disappears from the catalogue.

What size bangle should I choose?

Measure your hand across the knuckles; see the bangle size guide.

Who is Fu Xuefei?

A Shanghai jade carver who founded Yufu in 2002. See About Yufu for verified awards and auction records with sources.


Yufu Hetian Jade (御府和田玉) · Shanghai Yufu Crafts Co., Ltd. · founded 2002 by jade carver Fu Xuefei · Showroom: Palm Spring Garden, Lane 3800 Dongda Road, Tangzhen, Pudong, Shanghai (by appointment). Free insured international shipping; import duties paid by the buyer; non-custom pieces returnable within 7 days of delivery (return shipping paid by the buyer). Prices in CNY; USD figures are approximate (1 USD ≈ 6.69 CNY). Updated 2026-11-07.